SUPPORT

How can we help?

The fastest way to reach the Motheia AI team is email. Include the email address on your account and a screenshot or clear description of what you saw.

Email support

[email protected] — typical reply within two business days.

Read the FAQs

Creation, welcome credits, pricing and account recovery — answered on the homepage.

Before you write in

· Image and video tools are available after Google sign-in; the exact credit cost is shown before creation.
· New eligible Google accounts receive one 60-credit welcome grant; there is no daily check-in grant.
· Four one-time credit packs are available with no automatic renewal. Payment refund eligibility follows the Refund Policy.
· Failed jobs are normally refunded automatically; include the creation time if history shows an unresolved case.